Good to know
Questions, answered
Delivery, freshness, payments and the rest. Can’t find it here? Message us on WhatsApp and a real person will reply.
Delivery
Where do you deliver?
Eggs are local only — we deliver them ourselves within Hyderabad, as they don’t travel well. Oils, powders, honey and millets ship anywhere in India by courier, usually three to five days.
When will my order arrive?
Local egg orders placed before noon go out the same evening. Courier orders show a delivery date at checkout once you enter your pincode.
Do you charge for delivery?
Local delivery is always free. Courier is free over ₹499, otherwise a flat ₹49. There are no platform or packaging fees — ever.
Freshness & storage
How fresh is it really?
Everything is made in small batches close to when you order, and every pack carries a made-on date. Nothing we ship has been sitting in a warehouse for months.
What’s the sediment at the bottom of the oil?
Fine seed particles that settle after pressing — a sign the oil wasn’t over-filtered. Shake gently or pour off the top.
How should I store country eggs?
Keep them cool. Un-refrigerated they’re good for about a week; in the fridge, two to three. They’re unwashed to keep the natural protective layer intact.
Payments & returns
How do I pay?
We’re prepaid only — UPI, cards or netbanking through Razorpay, a secure payment gateway. Your card details never touch our servers. No cash on delivery.
Something arrived damaged. What now?
Send us a photo on WhatsApp within 24 hours and we’ll replace it free — no forms, no arguments.
Can I get a GST invoice?
Yes. A GST invoice is sent on WhatsApp with every order.
Can I see a lab report?
Yes. Each batch is tested and the PDF sits on the product page, tied to the batch number printed on your pack.