Question 1

What makes Rama Country Farm different?

Accepted Answer

We are a small family farm in Hyderabad focused on pure, natural farm products. Everything is grown the traditional way — no antibiotics, no hormones, no shortcuts. We deliver directly from our farm to your door, so you always get the freshest products.

Question 2

Where is the farm located?

Accepted Answer

Our farm is in Hyderabad, Telangana. We do not have a storefront — we deliver directly to your door across serviceable pincodes in Hyderabad.

Question 3

Are your eggs truly free-range?

Accepted Answer

Yes. Our hens roam freely on open land every day. We do not use cages at any point. They are raised in small batches so every bird gets adequate space and care.

Question 4

Do you use antibiotics or hormones?

Accepted Answer

Never. We do not administer antibiotics or growth hormones at any stage. Our products are 100% natural.

Question 5

How fresh are the eggs?

Accepted Answer

Our eggs are collected fresh each morning and dispatched the same day. You receive eggs that are less than 24 hours old — never stored in cold storage.

Question 6

Do you sell moringa powder and cold-pressed oils?

Accepted Answer

Yes. Alongside our desi country eggs, we make pure shade-dried moringa leaf powder and traditional wood-pressed (cold-pressed) oils — no additives, no chemicals, made in small batches on the farm.

Question 7

What areas do you deliver to in Hyderabad?

Accepted Answer

We currently deliver to select pincodes in Hyderabad. Enter your pincode on our website to check serviceability. We are continuously expanding our delivery zones.

Question 8

What is the minimum order value?

Accepted Answer

There is no minimum order value. Delivery is free on all orders.

Question 9

How do I place an order?

Accepted Answer

Browse our shop, add items to your cart, then proceed to checkout. We accept Cash on Delivery (COD). You will receive an order confirmation via WhatsApp with live status updates.

Question 10

Can I cancel or modify my order?

Accepted Answer

You can cancel your order from the My Orders section as long as it has not been confirmed for processing. To modify a confirmed order, please call us directly.

Question 11

How are eggs packaged?

Accepted Answer

Eggs are packed in eco-friendly trays and delivered carefully to protect them during transit. We keep packaging minimal and avoid unnecessary plastic.

Question 12

Do you offer subscriptions for regular deliveries?

Accepted Answer

Yes! You can subscribe to weekly, bi-weekly, or monthly deliveries. Choose your preferred day, time slot, and quantity. Subscriptions can be paused or cancelled anytime from your account.

Question 13

What is your return / refund policy?

Accepted Answer

If you are unhappy with your order for any reason — damaged goods, quality issues, or wrong items — contact us within 24 hours of delivery. We will issue a full refund or replacement, no questions asked.

Frequently Asked Questions