Traceability
Check what’s in your hand
Everything we make is produced in small batches, and each one gets a code. Type it in and you’ll see exactly what it is and when it was packed — the same record we keep.
Case doesn’t matter. Nothing you type here is stored.
Where to find the code
Printed on the label, under the made-on date. Oils and powders carry it on the back.
Every order page lists the batch code and best-before for each item you bought.
Send us a photo of the pack on WhatsApp and we’ll trace it for you.
Why we do this
A batch code is only useful if it points at something real. Ours is written when the batch is made — the day the leaves were dried, the day the oil was pressed, the day the eggs came in — and it stays attached to every pack that came out of it. If a batch is ever wrong, we know precisely who received it.
It also means we can’t quietly restate a date. What you see here is the record we keep, not a marketing line.
What a code gets you
- The real pack date, not a printed guess
- The best-before we calculated from it
- The same record your order page shows
- A way for us to trace a bad pack back to its batch
Code not on the pack?
Send us a photo and we’ll look it up for you — and fix the label.
Message us on WhatsApp